[ Pharmacy retail ]
The dispensary is the target. Treat its footage like it.
Health Canada inspects community pharmacies for compliance with the Controlled Drugs and Substances Act, and pharmacists are encouraged to run security cameras around the dispensary specifically — narcotic and controlled-drug diversion is a documented enforcement focus. Vigil turns that dispensary footage into a reviewable evidence trail, not a passive deterrent.
[ Why now ]
Regulated retail is already the enforcement focus.
[ Evidence ]
A reviewable trail around the dispensary, not just a deterrent.
Health Canada’s Community Pharmacy Inspection Program has flagged narcotic and controlled-drug diversion as a recurring enforcement finding. Vigil ties dispensary-area footage to a searchable, timestamped record your team can actually review, instead of a camera that only gets checked after an incident is already reported.
See repeat-offender identification[ Compliance ]
Footage that stands next to your CDSA paper trail.
Narcotic, controlled, and targeted drug records must already be kept on-site and available for audit under the Narcotic Control Regulations. Vigil exports the matching dispensary footage for the same window, so a paper record and its video evidence are never two separate systems.
See the platform overview[ Regulatory alignment ]
Built against pharmacy’s actual regulatory focus.
Pharmacy’s controlled-substance obligations are documentation-first, not a fixed camera mandate — Vigil is built to support that, not to overstate it as a legal requirement it isn’t.
| Requirement | Standard | How Vigil helps |
|---|---|---|
| Security cameras around the dispensary area | Health Canada — pharmacist security guidance under the CDSA | Coverage health checks confirm dispensary-area cameras stay online, since this is a recommended safeguard, not an audited checkbox — it still needs to actually work. |
| Narcotic, controlled, and targeted drug records kept on-site and audit-ready | Narcotic Control Regulations, under the CDSA | Video exports for a given date range sit alongside your existing paper record, ready for the same audit request. |
| Diversion and loss findings under inspection | Health Canada — Community Pharmacy Inspection Program | Re-identification links repeat visits at the counter, surfacing a pattern before it becomes an inspection finding. |
| Cross-border data handling | PIPEDA / Quebec Law 25 | Canadian-incorporated, Canadian-hosted by default — not subject to the U.S. CLOUD Act. |
Sources: Health Canada — Controlled Drugs and Substances Act compliance monitoring; Narcotic Control Regulations; Community Pharmacy Inspection Program reporting.
[ FAQ ]
Pharmacy retail, answered
See your dispensary footage, reviewed live.
Bring a recent incident and we’ll show you how Vigil would have surfaced it.