Vigil

[ Liquor retail ]

Your licence sets the retention window. Vigil enforces it, per store.

Ontario liquor sales licences carry surveillance and recording-retention conditions under AGCO’s risk-based licensing framework — set per licence, not a single fixed number. Across a multi-store network, that means every location can be running a different clock. Vigil tracks each one and turns the same footage into a loss-prevention asset.

AGCOPIPEDAQuebec Law 25
Multi-site — 4 cameras activeLive
CAM_0111:37:02
CAM_0211:10:10
CAM_0312:13:51
MATCH 96%
CAM_0411:04:37

[ Why now ]

Regional operators absorb the cost national chains don’t.

$9.1BLost to theft by Canadian retailers in 2024Retail Council of Canada, reported by The Globe and Mail
~45%Of organized retail crime incidents involved violence against staff or customersRetail Council of Canada, reported by The Globe and Mail

[ Compliance ]

One retention clock per store, tracked for you.

AGCO’s risk-based licensing sets surveillance and recording-retention conditions per licence, which means a multi-location liquor retailer can be holding several different retention windows at once. Vigil enforces each site’s actual licence condition automatically, instead of your team tracking it store by store in a spreadsheet.

See compliance audit export
Compliance log
MAR 01–07SITE_014 — OTTAWAOK
MAR 08–14SITE_014 — OTTAWAOK
MAR 15–21SITE_014 — OTTAWAOK
MAR 22–28SITE_014 — OTTAWAOK
EXPORT — 30/30 DAYS RETAINEDAGCO · ON

[ Evidence ]

Same crew, different storefront, same case.

High-value liquor inventory draws the same organized, multi-location theft crews hitting cannabis and pharmacy retail. Vigil re-identifies the same individual across visits and locations, linking otherwise-isolated incident reports into one exportable case for your loss-prevention team or police.

See repeat-offender identification
Re-identification
TORONTO, ON — MAR 03
MATCH 96%
MISSISSAUGA, ON — MAR 18
EXPORT_CASE_0412.PDFREADY

[ Regulatory alignment ]

Built against your actual licence conditions.

Liquor retail surveillance requirements are set per licence under AGCO’s risk-based framework, not one fixed rule — Vigil is built to track that variability rather than assume a single number.

RequirementStandardHow Vigil helps
Surveillance and recording-retention conditions per licenceAGCO — Liquor Sales Licence, Risk-Based LicensingEach site’s actual licence-set retention window is configured and enforced individually, no manual tracking across stores.
Recordings available for inspection on requestAGCO — Liquor Sales Licence, Risk-Based LicensingOne-click export packages the requested window per location with a timestamped chain-of-custody record.
Cross-border data handlingPIPEDA / Quebec Law 25Canadian-incorporated, Canadian-hosted by default — not subject to the U.S. CLOUD Act.

Source: AGCO — Liquor Sales Licence, Risk-Based Licensing.

[ FAQ ]

Liquor retail, answered

See your own footage flagged, live.

Bring a recent incident and we’ll show you how Vigil would have linked it across your sites.