Vigil

[ Organized retail crime ]

Catch the crew, not just the incident.

Organized retail crime doesn’t hit one store once — the same crew works a route across your region. Vigil links visits across locations and surfaces the pattern while there’s still time to act.

Multi-site — 4 cameras activeLive
CAM_0111:37:02
CAM_0211:10:10
CAM_0312:13:51
MATCH 96%
CAM_0411:04:37

[ Pattern detection ]

One incident is a shrink line. Three is a pattern.

A single flagged visit rarely triggers a response. Vigil connects visits across your network — same individual, same vehicle, same timing window — and surfaces the pattern as one case instead of three unrelated reports buried in three different stores' footage.

$9.1BLost to theft by Canadian retailers in 2024See repeat-offender identification
Re-identification
TORONTO, ON — MAR 03
MATCH 96%
MISSISSAUGA, ON — MAR 18
EXPORT_CASE_0412.PDFREADY

[ Staff safety ]

Escalation flags before it turns physical.

Nearly half of organized retail crime incidents in Canada involve violence against staff or customers. Vigil flags known patterns of escalation — repeat visits, group entries, concealment behavior — so your team can involve security or police before a confrontation, not after.

~45%Of organized retail crime incidents involved violence against staff or customersSee the platform overview
Multi-site — 4 cameras activeLive
CAM_0111:37:02
CAM_0211:10:10
CAM_0312:13:51
MATCH 96%
CAM_0411:04:37

[ Why now ]

This isn’t a shoplifting problem anymore.

$9.1BLost to theft by Canadian retailers in 2024Retail Council of Canada, reported by The Globe and Mail
~45%Of organized retail crime incidents involved violence against staff or customersRetail Council of Canada, reported by The Globe and Mail

[ FAQ ]

Organized retail crime, answered

See your own footage flagged, live.

Bring a recent incident and we’ll show you how Vigil would have linked it across your sites.